Refund policy

Glow Harmony Return Policy

At Glow Harmony, we take pride in crafting high-quality, wellness-focused products with carefully selected ingredients. Due to the nature of our skincare and wellness items, we do not accept returns or exchanges.

Refunds & Replacements

• If your order arrives damaged or defective, please contact us at blackdiamondart2022@gmail.com within 7 days of delivery with photos of the damaged product and packaging. We will review your request and offer a replacement or store credit if applicable.

• We do not offer refunds for change of mind, personal preference, or allergic reactions. Please review the ingredients list carefully before purchasing.

Order Cancellations & Changes

• Orders can be canceled or modified within 24 hours of purchase. Once your order is processed, we are unable to make changes.

Lost or Stolen Packages

• Glow Harmony is not responsible for lost or stolen packages marked as delivered. If your package is missing, please contact your local carrier to file a claim.

For any questions, please reach out to us at blackdiamondart2022@gmail.com. Thank you for supporting Glow Harmony—we appreciate you!